Returns & Exchanges
At Chefs' Warehouse, we stand behind the quality of our professional-grade culinary tools and home kitchen essentials. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the specific order to generate a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all manuals, accessories, and protective inserts are included to prevent damage during transit.
- 3.Ship to Warehouse
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods, your refund will be processed to the original payment method within 5-7 business days.