Returns & Exchanges

At Chefs' Warehouse, we stand behind the quality of our professional-grade culinary tools and home kitchen essentials. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Log into your account portal and select the specific order to generate a Return Merchandise Authorization (RMA) number.

  • 2.
    Prepare the Package

    Securely pack the items in their original packaging, ensuring all manuals, accessories, and protective inserts are included to prevent damage during transit.

  • 3.
    Ship to Warehouse

    Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the returned goods, your refund will be processed to the original payment method within 5-7 business days.