Frequently Asked Questions
Everything you need to know about our premium kitchenware.
What is the standard shipping timeframe for large appliances?
Standard shipping for large kitchen appliances typically takes 5-10 business days. We use specialized freight carriers to ensure your equipment arrives safely and in perfect condition.
Do you offer professional installation services?
Yes, we partner with certified installers for select high-end ranges and built-in refrigeration. You can add installation services to your cart during the checkout process.
What is your return policy for culinary tools?
Unused items in their original packaging can be returned within 30 days of delivery. Please note that for hygiene reasons, cutlery and cookware that have been used cannot be returned.
Are your products covered by a warranty?
All products sold at Chefs' Warehouse come with a minimum one-year manufacturer warranty. Premium brands often include extended warranties ranging from 5 to 10 years.
Do you offer bulk discounts for commercial kitchens?
We provide tiered pricing for culinary professionals and commercial accounts. Please contact our hospitality sales team directly to discuss high-volume orders and trade pricing.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and financing options through Affirm for larger equipment purchases.